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    Publication
    Amplifying Human Capabilities in Prostate Cancer Diagnosis: An Empirical Study of Current Practices and AI Potentials in Radiology
    (2024) ; ;
    Carvalho, Aparecido Fabiano Pinatti de 
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    This paper examines the potential of Human-Centered AI (HCAI) solutions to support radiologists in diagnosing prostate cancer. Prostate cancer is one of the most prevalent and increasing cancers among men. The scarcity of radiologists raises concerns about their ability to address the growing demand for prostate cancer diagnosis, leading to a significant surge in the workload of radiologists. Drawing on an HCAI approach, we sought to understand the current practices concerning radiologists' work on detecting and diagnosing prostate cancer, as well as the challenges they face. The findings from our empirical studies point toward the potential that AI has to expedite informed decision-making and enhance accuracy, efficiency, and consistency. This is particularly beneficial for collaborative prostate cancer diagnosis processes. We discuss these results and introduce design recommendations and HCAI concepts for the domain of prostate cancer diagnosis, with the aim of amplifying the professional capabilities of radiologists.
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      1
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    Publication
    The Relevance of KES-Oriented Processes for the Implementation of ERP Systems: Findings From an Empirical Study in German SMEs
    (2023) ; ;
    Carvalho, Aparecido Fabiano Pinatti de 
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    Past and current research has shown that Knowledge and Expertise Sharing (KES) is central to the appropriation of enterprise software such as Enterprise Resource Planning (ERP) systems. ERP implementation projects in Small and Medium-sized Enterprises (SMEs) are often driven by research and practice. However, they tend to focus on the 'go live' moment rather than on the subsequent, much longer post-implementation phase. This, we argue, results in decreased utilisation over time and an increased need for workarounds. In this paper, we draw on an empirical study within four organisations which exposes the limitations of KES in ERP implementation projects in SMEs, especially in regard to the preparation of key users. Our findings suggest that, despite key users' essential role in these projects, they are often chosen haphazardly and are ill-prepared. As a result, they cannot fulfil their role of facilitating KES with end users, who end up appropriating ERP systems mostly through 'learning by doing'. This stems directly from complex and largely unrecognised processes involving consultants, hotlines, management, key users and end users. In this paper, we introduce and discuss specific socio-technical, KES-oriented measures which can potentially lead to sustainable KES throughout the ERP life-cycle for longer-term success.
    Source Type:
      10