Waldecker, David
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Publication Access status: Metadata only , Intelligent Personal Assistants in practice. Situational agencies and the multiple forms of cooperation without consensus(2023); ; There are at least two perspectives concerning the role of digital and connected media systems in relation to individual agency. One suggests that individuals have a gain in agency while using digital devices and services while other approaches see that users become dependent on tech companies that use data flows to analyse and manipulate user behaviour. In our paper, we want to examine empirically how those two descriptions of agency work out and relate to each other. We use conversation analysis of face-to-interface interactions with smart speakers and intelligent personal assistants to examine the agency in front of the device and we rely on interviews with smart-speaker users to understand the users’ strategies to curtail the potentially unwanted effects of smart and connected devices and services. With reference to concepts of ‘co-operative work’ and ‘cooperation without consensus’ and a discussion of media and data practices, this paper elucidates how the two agencies of users and of device and service providers are intertwined and distributed.Source Type:Article5 - Some of the metrics are blocked by yourconsent settings
Publication Access status: Open Access , Media ethnography and participation in online practicesIn this article, we focus on the issue of participation in online interaction in ethnography in general and in our own research in particular. In the first section, we discuss methodological questions concerning various forms of participation within the ethnography of online practices – practices that connect actors located in several different situations. Linking situations in this way transcends the traditional ethnographic mode of the researcher’s physical participation in a situation. In the second section of this article, we portray our approach to these issues in our research project, which examines the media practices of teenagers and young adults: we explore what they consider as an appropriate degree of observability on social media and how they actually use their accounts to gain attention or to stay unobserved. In doing so, we focus on the benefits and challenges of observing the online part of the young people’s interaction on and through social media.Source Type:ArticleJournal:Media in action : interdisciplinary journal on cooperative mediaVolume number:2019,1-Artikel_01377 160