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Dokument Type: Article
metadata.dc.title: Negotiating contradictions : engaging disparate stakeholder demands in designing for active and healthy ageing
Authors: Vaziri, Daryoush Daniel 
Unbehaun, David 
Aal, Konstantin 
Shklovski, Irina 
Wieching, Rainer 
Schreiber, Dirk 
Wulf, Volker 
Institute: Fakultät III - Wirtschaftswissenschaften, Wirtschaftsinformatik und Wirtschaftsrecht 
Lehrstuhl für Wirtschaftsinformatik und Neue Medien 
Free keywords: Design, Qualitative Studie, IKT, Mobile Apps, Senioren, Design, Qualitative study, ICT, Mobile technologies, Older people
Dewey Decimal Classification: 650 Management
GHBS-Clases: PYH
Issue Date: 2019
Publish Date: 2019
Source: Journal of Enabling Technologies ; volume 13, issue 1 (2019). - ISSN 2398-6263, S. 40-50. - DOI: 10.1108/JET-09-2018-0045
Purpose – Designing technologies for active and healthy ageing (AHA) requires a subtle understanding of end users (primary stakeholders) and healthcare professionals (secondary stakeholders). Often, their perspectives can be heterogeneous and contradictory. Identifying and negotiating them may be a challenge for designers. The purpose of this paper is to present our approach to understanding and negotiating contradictory stakeholder perspectives when designing AHA technologies for older adults. Design/methodology/approach – The authors conducted an exploratory interview study with 15 community-dwelling older adults and 11 healthcare stakeholders, including doctors, health insurance agencies, policymakers and caregivers. The authors analyzed the interview material and negotiated contradictory perspectives. Findings – Three major issues among stakeholders emerged: perspectives on AHA; perceived benefits and drawbacks of AHA technologies; and concerns about data privacy, control and trust. Research limitations/implications – The results show the heterogeneity and contradictions in stakeholder perspectives on AHA technologies and how these perspectives may be negotiated. This could help understand and facilitate long-term use of AHA technologies among older adults.
Förderung von: Europäische Union (Horizon 2020 Projekt)
URN: urn:nbn:de:hbz:467-14984
Appears in Collections:Publikationen aus der Universität Siegen

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