Oschinsky, Frederike Marie
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Publication Access status: Open Access , Cognitive processes while using technology(2022)Frederike Oschinsky makes a persuasive case for why cognitive processes matter. In her dissertation, she draws from twenty-six research publications related to the topics of human-computer interaction, decision support systems, and digital innovation to advance three key findings. First, she shows that an individual’s cognitive state can impact the effectiveness of an information system, especially if the goal of the information system are creative work outcomes. Second, she finds that cognitive biases can inhibit digital transformation, but can also be managed with effectively designed decision support systems. Third, she shows how technological artifacts can be designed to facilitate creative processes, and consequently more productive collaborations. These findings are supported with evidence uncovered using an impressive assortment of methods including literature reviews, case studies, qualitative interviews, questionnaire surveys, and behavioural experiments. The studies also concern a considerable breadth of phenomena including mind wandering, biases in decision making, and effective team collaborations. This work is an essential reading for any information systems or cyberpsychology researcher who wants to know how a better understanding of cognitive processes can improve the information systems that are essential to the contemporary workplace.Source Type:Doctoral Thesis3 13 - Some of the metrics are blocked by yourconsent settings
Publication Access status: Open Access , To resist, or not to resist, that is the question: on the status quo bias of public sector employees when dealing with technologyTechnological innovations and new ways of working became the daily routine in German administrations at the municipal, the state and the federal level. Technology use among their employees is an essential aspect of mastering the digital transformation in the public sector. The employees’ status quo bias, however, profoundly influences their perception and behaviour in technology-related settings. The critical role of cognitive biases is recognised in many disciplines, including sociology, psychology, and marketing. Against this background, the objective of our work is to expand existing acceptance models with the aspect of bounded rationality and apply them to employees in the public sector. This allows us to gain theoretical insights concerning the resistance of using technology in this domain. As technology becomes ever more ubiquitous in times of the coronavirus pandemic, and as the performance and well-being of public sector employees is more and more important to the administrative board members, including the status quo bias perspective when dealing with technology use presents increasing theoretical and practical importance.Source Type:InProceedings4 12
