Sauer, Carl René
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Publication Access status: Metadata only , Bridging human expertise and machine learning in production management: a case study on ML-based decision support systems to prevent missing parts at assemblyIn the field of production management, decision support systems (DSS) equipped with machine learning (ML) have significantly advanced production planning and control within manufacturing companies. These systems are crucial, particularly in the machinery industry, for predicting shortages such as missing parts at the start of assembly. However, current ML-based DSS typically focus solely on predicting occurring problems or suggesting options for simplified scenarios, often missing the critical integration of human operators in the decision-making loop. This study introduces an advanced DSS that integrates ML to predict a missing part for the assembly start and to automatically provide a clear indication of the causes behind predicted shortages. This is achieved by employing shapley additive explanations (SHAP) to the respective ML-based prediction model. Thus, this analysis enables production controllers to initiate both proactive and/or reactive actions by detailed insights into the system’s predictions, and fostering a more dynamic interaction providing between human decision-makers and automated systems. This integration reduces the reliance on time-consuming manual analyses and enhances transparency in decision-making processes. The efficacy of the integrated approach is demonstrated by a case study conducted at a German machinery manufacturer, specialized in low-volume, high-variety production. The findings of this case study confirm that the DSS is efficacious in supporting complex decision-making processes, making it a valuable tool for modern production environments.Source Type:Article3 - Some of the metrics are blocked by yourconsent settings
Publication Access status: Metadata only , Machine learning implementation in small and medium-sized enterprises: insights and recommendations from a quantitative studyMachine learning (ML) offers high potential in manufacturing industry; moreover, for example the effectiveness of quality prediction and evaluation can be greatly improved using Machine Learning, which can generate significant competitive advantages. However, the potentials of ML are not fully exploited by small and medium-sized enterprises. A qualitative empirical study was conducted with 60 companies from different industry sectors to determine when SMEs are more likely to use ML. Here, it is shown that the willingness to invest in applications is substantial for the implementation of ML. Also, the availability of sufficient qualitative data within the SME is imperative for applying ML. Furthermore, recommendations for action for SMEs are established to close the technology adoption gap in SMEs and to leverage the benefits of ML.Source Type:Article2
